Please list one person that does not live with you that we can contact in case of emergency. Please list phone number including area code.
Idaho Falls Pediatrics & Mountain Peak Pediatrics
Financial and Office Policies
Thank you for choosing us as your healthcare provider. We are committed to your childrenās treatment being successful. The following is a statement of our financial policy which we require you to read and sign prior to treatment.
All patients must complete our information and insurance form before seeing a provider.
Minor Patients
The parent/ guardian or adult (18yrs or older) with written permission from parents must accompany any child under 18 years of age. Any unaccompanied minor will be denied treatment. The parents/ guardian or authorized adult accompanying the minor is responsible for the full payment, copayment or past due balance at the time of service. The parent or legal guardian is giving permission to anyone they list the authority to sign for all assessments and/or treatments at any time provided by the medical providers at Idaho Falls Pediatrics and Mountain Peak Pediatrics.
Insurance
We will file your insurance as a courtesy to you and will do our best to maximize your benefits. It is your responsibility to understand your insurance benefits (what is and what is not covered). All copays are due at the time of service. Some insurance companies may charge a different copay or coinsurance amount when seeing a physician assistant rather than a doctor. Any remaining balance is your responsibility. If there are any questions regarding a claim, please contact your insurance company. After you have contacted your insurance company, if there is anything we can assist you with please contact our billing office.
We do contract with most insurance companies and will take their usual and customary allowances. If however, you have insurance that we are not contracting with, you are responsible for the full remaining balance after the insurance pays.
WE DO NO TAKE ANY OUT OF STATE MEDICAID.
It is your responsibility to update any insurance changes. If you fail to provide us with the correct and complete insurance information in a timely manner, you will be responsible for the payment of a claim. Any patient who has not been seen in our clinic in over three years will be considered a NEW PATIENT.
Uninsured/Self Pay
Payment is due at the time of service with a 20% discount.
International/Exchange Students
Payment is expected at the time of service in full. We do not verify coverage or accept International health plans.
Delinquent Accounts
Payments must be made consistently every month, if not paid in full. If at any time your account is delinquent, your account may be sent to Trust Financial Collection Agency and a 35% fee will be added to the balance. You will not be able to schedule any appointments until the account is paid for in full.
Updated Information
It is your responsibility to make sure all addresses, phone numbers, email, others authorized to have child seen, and insurance policies are kept up to date.
Missed Appointments
Being able to treat our patients is of most concern to us. Therefore, we require a 24-hour notice to cancel or reschedule any appointments so that those children that need to be seen can be. If you have scheduled more than one child at the same time on the same day or have a circumcision scheduled that you do not cancel or reschedule before 24 hours or if you miss that appointment, you will be charged a $50.00 fee. For single scheduled appointments that are missed there will not be a charge for the first one in a calendar year. If there is a second missed appointment in the same calendar year for a single appointment there will be a $15.00 reinstatement fee. If there is a third missed appointment in the same calendar year for a single appointment there will be a $30.00 reinstatement fee. If there is a fourth missed appointment in the same calendar year you may be dismissed from our practice. All fees will be required to be paid in full before we can schedule any future appointments.
Divorced Parents
In the event of divorce, we will try to extend every courtesy to you in dealing with your divorce decree. However, we cannot become party to your decree. Parents are responsible for accurate insurance information, copies of cards, and payments on their accounts. The responsibility of minorās rests with the accompanying adult or residing parent or guardian. We will not contact the spouse for payment or patient information pertaining to insurance or demographics needed to complete claim submission.
Wellness exams
We require all patients to have a current wellness exam to be eligible to receive medication or referrals. Most insurance companies cover wellness at 100% but it is the parent responsibility to contact the insurance company, if there is a question regarding coverage. As a new patient, if there is a current well check at another providers office, we will need a copy for the chart.
Thank you for taking the time to read and understand our financial policy. Please let us know if you have any questions or concerns.
HIPPA
Summary of Notice of Privacy Practices
The notice of Privacy Practice contains a detailed description of how our office will protect your health information, your rights as a patient and our common practice in dealing with patient health information.
Uses and Disclosures of Health Information
We will use and disclose your childrenās health information in order to treat your children or to assist other health care providers in treating your children. We will also use and disclose their health information in order to obtain payment for our services or to allow insurance companies to process insurance claims for services rendered to your children by us or other health care providers.
Finally, we may disclose your childrenās health information for certain limited operational actives such as licensing, accreditation and training of students.
Uses and Disclosures Based on your Authorization
We will not use or disclose your health information without your written authorization except as stated in more detail in the Notice of Privacy Practices.
Uses and Disclosures Not Requiring Your Authorization
In the following circumstances, we may disclose your health information without your written authorization:
- For purposes of public health and safety
- To government agencies for purposes of audits, investigations, and other oversight activists
- To government authorities to prevent child abuse or domestic violence
- To the FDA to report product defects of incidents
- To law enforcement authorities to protect public safety or to assist in apprehending criminal offenders.
- When required by court orders, search warrants, subpoenas and as otherwise required by law
Patientās Rights
As our patient you have the following rights:
- To have access to and or a copy of your health information
- To receive an account of certain disclosures we have made of your health information
- To request restrictions as to how your health information is used or disclosed
- To request that we communicate with you in confidence
- To request that we amend your health information
- To receive notice of your privacy practices