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Frequently Asked Questions

General Questions

We generally see newborns, teens, and up to 21 years of age. We do see older patients with special health care needs and in other special circumstances. Please call us about your specific situation.

Primary care is the continuation of care usually over a life-span. Our pediatric urgent care is designed to complement and work with your child’s primary care provider. We are open late and on weekends to provide care when your regular office is unavailable. We recognize the need for specialized care for children, and all of our team are trained and have experience in caring for children. Sometimes illnesses and injuries can’t wait. Just 4 Kids Urgent Care is here when it matters most.

Life-threatening illnesses or injuries should always be taken to the emergency room. According to the American Academy of Pediatrics, a child should go to the ER for any of the following warning signs:

  • Unconsciousness or no response when you talk to your child
  • Increasing effort or trouble breathing
  • Skin or lips that look blue, purple or gray
  • Increasing or severe, persistent pain
  • Bleeding that does not stop after applying pressure for five minutes

Service Questions

We have state-of-the-art digital X-ray equipment with fast turnaround time on radiology reports. We can also do outpatient X-rays with a doctor’s order.

Yes. We can do wound closures with glue, staples, stitches, and other techniques. We utilize multiple distraction and comfort techniques to make these traumatic situations less stressful. We also offer nitrous oxide (laughing gas like dentists use) to help decrease anxiety.

Our primary care facility provides comprehensive services, including the full range of childhood immunizations.

However, our urgent care facilities have certain limitations. We do not currently offer childhood immunizations and are not part of the Idaho Immunization Program. Our urgent care clinics focus on treating pediatric acute injuries and illnesses. Within this scope, we do offer TB Mantoux tests, tetanus boosters, and seasonal flu vaccines to address immediate health needs.

Yes. In fact, we are a credentialed IMPACT Consultant and offer pre- and post-concussion testing.

Yes. We can do a variety of labs in-house and use local labs for other testing. We have the results for most tests within 15 minutes. This improves our treatment plans, decreases wait times, and helps us provide better patient care overall. We can do outpatient labs with a doctor’s order. Give us a call to see what tests we have available.

Insurance and Payment Questions

As a service to our patients, we will gladly bill any insurance provider. Currently, we are contracted (in-network) with:

 

Please contact your insurance provider directly for specific questions related to your coverage, deductible, and plan.

If you have questions about whether or not we accept your specific plan, feel free to call our office to confirm.

Yes, we do. Referrals are no longer needed for Medicaid patients to visit an urgent care. If the visit is urgent, such as a possible broken bone, laceration, head injury, difficulty breathing, or allergic reaction, come see us.

No. We will gladly bill your out-of-state Medicaid, but our experience has been that they generally do not cover out-of-state visits. We suggest contacting them directly to confirm your coverage. We do offer affordable self-pay rates as another option.

The cost of the visit will vary widely depending on your insurance provider, plan, and deductible. Once a visit is complete, a summary of the visit will be sent to your insurance provider. Your insurance provider will then review the claim and determine the value of the visit based on their contract with Just 4 Kids.

We do offer affordable self-pay rates that vary with the testing and procedures required. Please call for specific rates. Self-pay rates are generally less than insurance rates when your deductible has not been met.

No, we do not. If you opt to take advantage of our pre-authorization program, then your card information is kept with our billing office, until the amount is charged to the card, then it is removed from the account. We do not ever have access to your card information here in our office.

Visit our online portal and enter your information to pay your bill online.

Health insurance continues to be one of the most confusing and frustrating parts about health care. We have compiled a simple, brief explanation that will hopefully help you understand how health insurance works.

Every person’s health insurance is different depending on the policy and plan you have purchased. Each company has a variety of plans for you to choose from. These plans offer different co-pays, deductibles, coverage, etc.

If you have not met your deductible, you are likely going to receive a bill that you are responsible for. The amount of the bill is determined by YOUR INSURANCE COMPANY, not the provider or facility you went to.

The provider simply enters codes based on the type of visit and the treatments or tests you had and the insurance company uses those codes to create a price for you based on your plan.

A new patient will have a higher billable amount than a returning patient, for example, but price is determined by your insurance. One plan may determine a price for an x-ray to be different than another plan might. The best way to be prepared is to know where you stand with your deductible and what kind of plan you have.

Please do not hesitate to ask our staff if you have any further questions.

Different Codes for Insurance

E&M (Office Visit)
There are two different categories for office visits: new patient and established patient. In each of those categories, there are five different levels. The level depends on the complexity of the visit. Your insurance determines the price from the code we list.

ICD 10 (Diagnosis Code)
These codes are selected by the provider based on the diagnosis they find. This code is used to validate the CPT codes entered.

CPT (Procedures And Supplies)
These codes are entered based on what we did. There are codes for virtually everything from ear wax removal to laceration repair to labs and imaging. Your insurance has its own price that correlates with that code.

Choose a Location

(208) 992-5109

(208) 656-1500

(208) 747-0339

(208) 701-0277

(208) 534-7881